Michelle is our Head of Tactical Field Underwriting. Her credentials in life and health insurance are AALU, ALMI, and CHS, and her strategic approach and depth of knowledge mean every case receives meticulous attention.
Her role is pivotal in facilitating the detailed client conversation and gathering the information that leads to the best outcome. By collaborating with our technical underwriters from the start, she makes sure the material facts are communicated properly, which produces favourable underwriting results. That proactive method builds trust and confidence, and it delivers the best pricing and approval decisions.
Michelle’s involvement underscores our commitment to concierge-level service. Her personal touch makes for a reassuring experience, where clear communication and professionalism come first.
In Michelle’s own words
Michelle Roussin: What is Life Insurance Underwriting?